Sometimes people do not feel really
responsible for tasks even if they are assigned to them. They rather flee into
compensational actions or try to shunt it to someone else. This mostly happens
if they feel to be only a little (unimportant) wheel in the big gear box.
Sense of duty and motivation grow if
the task is perceived important and satisfying. To achieve this you should
choose the team members according to their (recognized in the team) skills and
expertise, and put the “hat” on their heads with professional and
organizational significance. Full, not externally controlled accountability for
the result and its fit into the entire product enriches even small tasks; the
tea member’s role gets perceived intrinsically higher than the task itself.
Everyone in the team has an
important role, and you control the role portfolio…